FAQ
How does Wireless Charging Work?
Posted by Adam Heelis on
You’ve probably heard something about wireless charging already. More and more devices have come out which support this technology and allow you to charge your phone without cables. You will probably also have heard terms such as Qi, induction and wireless coils. This article will explain what Wireless Charging exactly is. Explaining often heard terms Let’s start by shortly explaining some terms to take away the confusion about wireless charging, or induction charging. Induction Charging – This is the physical principle upon which wireless charging is based. When someone speaks about wireless charging, they are automatically also speaking about induction charging....
Why Your iPhone or iPad Is Saying “This Cable or Accessory Is Not Certified”
Posted by Adam Heelis on
Apple’s iPhones and iPads use its own Lightning connector for charging and data transmission. You can purchase third-party cables and accessories, but they must be certified. (MFi) If a cable or accessory wasn’t certified by Apple, you’ll see a warning message when you connect it. It must be understood that this message is generated from the cable itself and has nothing to do with the operation of the ALLDOCK charging HUB. Note also all cables for purchase on the ALLDOCK website are certified and of a high quality to carry the 2.4A of charging power. Apple offers an “MFi Certification...
Why doesn't my top tray rails sit flush on my ALLDOCK base?
Posted by Adam Heelis on
A common cause of the ALLDOCK top tray not sitting flush is a cable obstruction. Here a couple of tips to best manage your cables in the base. 1. If you choose to install your standard 1m cables in the ALLDOCK please ensure your cables are neatly coiled in the base of your ALLDOCK (often best to cable tie) and any loose cables are removed from the ALLDOCK side walls. 2. If you are using One Hand Docking Adapters please ensure that each cable is secured deeply within the base channel as illustrated below. Also the exit point of the...
Does the one hand docking adapters fit in all ALLDOCKS?
Posted by Leah Naulls on
ONLY FOR EXISTING ALLDOCK OWNERS The ALLDOCK range of products has undergone significant evolution of design since conception in 2015. Unavoidably, a number of older products are not fully compatible with new innovative accessories. If you purchased either a Medium/Large Classic (Black/White ABS) or Medium/Large Combination Classic Base (Black/White ABS) prior to Sept 2016 it is probable that our One Hand Docking Adapters will not function correctly. Below illustrates the potential limitation. Simply we have recently reduced and moved the internal charging HUB to allow one hand docking adapters to be inserted. Although Medium is illustrated below, Large is also identically...
Why does the cable head pull from the one hand docking adaptor when removing my device?
Posted by Adam Heelis on
To avoid cable head pulling out of your adaptor when removing your device from the dock, ensure the cable is laid and secured within the adapter base channel. See below.
